THE PRACTICAL DETAILS
Before you move in.
What can I build on the free plan?
One static website using HTML, CSS, JavaScript, and images. You get 100 MB of storage on an EmberRack subdomain. Upload a ZIP of up to 20 MB, with up to 500 files and index.html at its top level. PHP, databases, email, and custom domains are not included. Transfer is subject to fair use; it is not unlimited.
Will you put ads on my site?
No ads at launch. We may introduce ads on free sites later, with advance notice in your dashboard. You can remove your site or move to a paid plan if that doesn't suit you. Paid plans are ad-free.
Can I use WordPress or my own domain?
Paid plans include PHP, MariaDB databases, and a hosting control panel, so you can install WordPress. Request custom-domain setup through your dashboard; we'll verify ownership and help connect DNS and HTTPS. Domain registration and email hosting are separate and not included.
How do billing and cancellation work?
Paid subscriptions renew monthly through Stripe under Steelcrest Investigations. After activation, use Manage billing in your account to update payment details or cancel at the end of your paid period. Plan changes are handled through support.
Is this suitable for critical production systems?
EmberRack is a small, independently operated shared-hosting service. Resources are shared, with no uptime SLA or guaranteed CPU allocation. Keep your own off-server backups. Support is handled through dashboard messages, without a guaranteed response time.